G30's Commitment to Responsible Gaming
As an entertainment platform that genuinely cares about user wellbeing, g30 takes a proactive approach to promoting healthy play habits. We provide a range of tools and resources to help Malaysian users stay in control of their gaming activity.
Online gaming should be a fun and relaxing source of entertainment — not something that causes financial or emotional stress. g30 is committed to ensuring that your experience on our platform remains positive and safe for all users.
We encourage every user to familiarise themselves with these responsible gaming guidelines and take proactive steps to protect their mental and financial wellbeing.
Recognise the Signs of Risky Gaming Behaviour
It's important to spot the early warning signs before things get worse. Here are some indicators to watch out for:
- Spending more than you can afford
- Borrowing money to gamble or cover losses
- Ignoring bills or everyday financial obligations
- Constantly trying to chase losses
- Gaming to escape stress or problems
- Feeling anxious or irritable when not gaming
- Hiding gaming activity from family or friends
- Neglecting work, family, or other responsibilities
If you recognise any of the signs above in yourself or someone you care about, the most important first step is to acknowledge it and seek the right support.
Guide to Setting Time and Budget Limits for Gaming
Set fixed time windows for your daily gaming sessions. Use your phone's timer to remind you when your allotted time is nearly up. Avoid playing late at night or when you're tired, as your judgement may be impaired.
Set a maximum amount in MYR (RM) that you're comfortable spending on entertainment each week or month. Treat your gaming budget like any other entertainment expense — once it's gone, stop. Never use savings or money set aside for daily necessities.
Schedule game-free days throughout your week. Regular breaks help you objectively reassess your playing patterns and ensure gaming stays a leisure activity, not an uncontrolled habit.
Self-Control Tools Provided by the Platform
G30 offers several self-control features accessible directly from your account settings. These tools are designed to help you maintain full control over your gaming experience:
- Deposit Limit: Set a daily, weekly, or monthly maximum deposit limit in MYR to keep your spending in check. Once a limit is in place, it cannot be increased immediately — a waiting period applies to protect users from impulsive decisions.
- Break Period: Choose to take a temporary break from the platform — whether for a few days or a few weeks. During the break period, your account cannot be used for gaming.
- Self-Exclusion: If you feel you need an extended break, you can apply for self-exclusion, which will block your access to the g30 platform for a longer period. Contact our support team at [email protected] for help activating this option.
All self-control requests are processed promptly and handled with strict confidentiality by the g30 team.
Minor Protection
G30 takes the protection of children and teenagers very seriously. Our platform is intended for users aged 18 and above only. We enforce age verification measures at registration and reserve the right to request proof of age at any time.
If you share a device with younger family members, we recommend the following steps:
- Always log out of your g30 account when you're not using it.
- Use a strong password and never share it with anyone.
- Enable a screen lock on your device to prevent unauthorised access.
- Enable parental controls on your device if there are children in the household.
If you suspect that a minor has accessed a g30 account, contact our support team immediately at [email protected] so that prompt action can be taken.
Maintain a Healthy Life Balance & Seek Help When Needed
Maintaining a Healthy Balance
Online gaming is just one of many entertainment options available to you. g30 encourages users to maintain a balanced lifestyle by giving equal attention to what matters — family, career, physical health, and social well-being.
Make time for other activities you enjoy. Make sure gaming doesn't replace quality time with loved ones or interfere with your sleep and daily routine.
Professional Help Resources
If you or someone you know is struggling with uncontrolled gambling habits, don't hesitate to seek professional help. Recognising that you need support is a sign of strength, not weakness.
There are organisations and helplines in Malaysia that can assist, including counselling services provided by the Ministry of Health Malaysia. The g30 team is also here to help via email at [email protected] with guidance and information you may need.